Managing anger is a teachable skill that many people have not learned. Anger is a natural response to feeling attacked, deceived, frustrated or treated unfairly. Anger is often perceived as negative, however it can be positive when it motivates us to create change or identifies a reason for us to defend ourselves. When anger is problematic, it can harm people around you and can have a negative impact on overall mental and physical health. It is important to learn how to deal with anger in the workplace to avoid creating unwanted situations.
With the rise of workplace stress and high pressured work environments, anger is likely to become more present. Knowing how to deal with both your own anger and the anger of others can help to dissolve situations and make for the best possible outcome for everyone involved.
The Betterminds Managing Anger Course will teach you how to manage and assess critical anger situations for both yourself and others. It will also teach your team valuable tools and techniques to help them understand other people’s expression of anger, which will be beneficial for building relationships in your organisation.
The course is designed to be able to cascade self-management tools so those that you work with can learn to be more self-aware, alert to their own triggers and manage this whilst also learning to build resilience and change their thinking so that they operate in a more calm, controlled and emotionally intelligent manner. This course will support you and your team to help others reach their potential by being more alert to managing their feelings.
The Betterminds Managing Anger Course usually runs for a single day, this may be extended depending on the requirements of your organisation.
The Betterminds Managing Anger Course is intended to teach the real purpose of anger and how best to deal with it within the workplace. The courses offers tools and techniques used to identify and express anger appropriately so that people get their needs met, continue to grow and move forwards and are also able make good choices and communicate effectively.
Your team will learn the best strategies to act in conflict situations and emotional outburst in and out of the workplace. They will learn to rapidly defuse situations and upskill service users in self-regulating their emotions to effect better outcomes.
This course will be effective in any intense work environment or any other high-pressure work environments. This course is especially effective for teams who support those who have are acutely vulnerable and who are susceptible to emotional outbursts.